Hotel Maya Kuala Lumpur City Centre, Kuala Lumpur - Reviews, Room Options & Prices 2025

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About the Hotel

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Hotel Maya Kuala Lumpur City Centre, a 5-star urban resort in Kuala Lumpur's central district, fuses metropolitan convenience with luxury amenities adjacent to the iconic Petronas Twin Towers. The property features a hydrotherapy pool, indoor playroom, and function spaces with live streaming capabilities.

Refined Urban Accommodations

The 721 ft² Grand Premier rooms at Hotel Maya Kuala Lumpur showcase walk-in closets and deep soaking bathtubs. Heritage rooms span 387.5 ft² with batik artistry decor, while Executive Suites offer separate living areas and kitchenettes.

Malaysian Culinary Excellence

Maya Brasserie serves authentic Malaysian dishes using locally-sourced ingredients. Le Qielli Lounge & Bar on level 13 presents city skyline views alongside premium cigars and house specialties like Keto Burger and Teriyaki Salmon.

Wellness and Recreation

The semi-indoor hydrotherapy pool features gooseneck jets, shiatsu nozzles, and storm walk sections. A safari-themed indoor playroom caters to children under 12 with educational toys, reading materials, and activity zones.

Central City Access

Hotel Maya Kuala Lumpur City Centre stands 0.2 miles from Suria KLCC and Petrosains Science Discovery Centre. The property is 21.5 miles from Sultan Abdul Aziz Shah airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heritage Room

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Deluxe Room

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Guest Room

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Kuala Lumpur 2.1 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.3 mi

Kuala Lumpur International (KUL) 38.3 mi

Train

Ampang Park Station4300 ft

Old Kuala Lumpur Railway Station 1.7 mi

Metro stations

Bukit Bintang5000 ft

Merdeka 1.2 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Pool with view

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Map view

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

City landmarks

Parks

KLCC Park

4600 ft

Aquarium

Aquaria

5100 ft

Mall

Chinatown

1.9 mi

Kuala LumpurMalaysia

Dataran Merdeka

1.6 mi

Market

Central Market

1.2 mi

Kuala LumpurMalaysia

Alor Street

5100 ft

Events

Kuala Lumpur Convention Centre

5100 ft

Mall

Fahrenheit 88 Shopping Mall

5100 ft

Pagoda

Sri Maha Mariamman Temple

1.3 mi

Stadiums

Stadium Negara

1.3 mi

Mall

Pavilion KL

5100 ft

Mall

Lot 10

5100 ft

Stadiums

Merdeka Stadium

1.4 mi

Jalan Tunku Abdul Rahman

Jalan Masjid India

1.2 mi

Mosque

National Mosque of Malaysia

1.6 mi

KLCC - Bukit Bintang Pedestrian Walkway

5100 ft

Parks

KL Forest Eco Park

1.2 mi

No 26 Jalan Sultan Hishamuddin

National Textile Museum

1.3 mi

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.6 mi

Broadway Theatre

Cultural Palace

1.6 mi

Shopping Area

The Weld

5100 ft

Shopping Area

Sogo Mall

1.8 mi

Sasana Kijang

Bank Negara Malaysia Museum and Art Gallery

2.6 mi

Nearby

Events

Petronas Twin Towers

1000 ft

Mall

Suria KLCC

1000 ft

Museums

Petrosains

1000 ft

Events

Petronas Philharmonic Hall

1000 ft

156 Jalan Ampang

Avenue K Shopping Mall

1000 ft

in front of Suria and Petronas

Lake Symphony

1000 ft

Gallery

Galeri Petronas

1000 ft

Restaurants

Still Waters

100 ft

138 Jalan Ampang

Maya Brasserie

200 ft

Hotel Maya

Healy Mac's

2800 ft

Jalan P Ramlee Crown Regency

Madam Kwan's

3000 ft

168 Jalan Bukit Bintang Pavilion Shopping Centre

Yen at W Kuala Lumpur

700 ft

121 Jalan Ampang

Saint Pierre Kuala Lumpur

600 ft

121 Jalan Ampang Level 8

Wow kl - Closed

900 ft

139 Pusat Pelancongan MTC Jalan Jalan Ampang

WET Deck at W Kuala Lumpur

900 ft

121 Jalan Ampang

Flock at W Kuala Lumpur

900 ft

121 Jalan Ampang

Espressolab

800 ft

Lot 4 Level 1

Marutama ra-Men

800 ft

Avenue K

The Smile of Korea Miso

800 ft

UC-2 Upper Concours Level Avenue K 156 Jalan Ampang

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

5.8

Location

8.2

Service

5.8

Dining

7.2

4/5 based on 1805 reviews

#86 of 740 hotels in Kuala Lumpur based on Tripadvisor

Jay

United States of America, February 2025

6.8/10

The location of Hotel Maya is fantastic. so close to KLCC and some excellent dining options. However, the experience was marred by some significant housekeeping and maintenance issues. I encountered several cleanliness problems and unresponsive service that left me disappointed for a supposed 5-star hotel.

Rooms

5.0

The room was spacious, and the bathroom was huge with nice amenities. yet the air conditioning struggled to cool the space. I even had trouble with the bathtub faucet, which was difficult to turn off.

Service

5.0

Check-in was straightforward, but the overall service was lacking. I experienced delayed responses for simple requests, like towels, and the staff seemed indifferent.

Location

8.0

Being in the heart of the city made everything easily accessible. with just a short walk to KLCC, shopping, and great eateries nearby. However, traffic noise can be an issue if you're facing the main road.

Dining

6.0

Breakfast was tasty, but options were quite limited. It felt minimal for a hotel of this caliber. The variety could definitely be improved to better cater to all guests.

Facilities

5.0

The hotel had decent facilities, but the housekeeping was subpar. I found towels missing and the bathroom was not properly cleaned throughout my stay.

Stanley

United States of America, December 2024

6.2/10

My stay at Hotel Maya was a mixed bag. The location was super convenient, just a stone's throw from the city center, and I really enjoyed the breakfast variety. However, the housekeeping was pretty disappointing, which put a damper on my experience overall.

Rooms

5.0

The room I stayed in was spacious, but honestly, it could use some deep cleaning. The cleanliness left much to be desired, with a dirty toilet bowl and some rubbish on the floor.

Service

5.0

The service from the staff was hit or miss. While they were friendly and accommodating, like allowing early check-in, the housekeeping seemed to neglect basic tasks, and that was really frustrating.

Location

10.0

Location-wise, it couldn't get better—right in the heart of the city, close to KLCC. I loved being able to pop out for sightseeing easily.

Dining

8.0

Breakfast was actually really good! There was a decent variety, with fresh juices and an egg station. Definitely a highlight of my stay.

Facilities

6.0

The facilities were okay, but they felt a bit rundown. The pool was nice but could use better maintenance. I noticed that the lounge beds had stains, which wasn’t ideal.

Abraham

United States of America, December 2024

6.2/10

My stay at Hotel Maya had both highs and lows. The location was definitely a plus, being just a 10-minute walk to the Petronas Twin Towers. However, the overall service fell short of expectations, feeling unwelcoming at times. I experienced issues with my room amenities, which detracted from an otherwise comfortable stay. 😕

Rooms

6.0

While the room was spacious and clean, it lacked basic amenities like comfortable seating and proper lighting. I also encountered issues with the television setup, requiring frequent calls to the front desk for assistance.

Service

5.0

The check-in process was frustratingly slow, taking almost an hour. Additionally, the staff's attitude was uninviting, with minimal interaction unless prompted. One positive standout was the porter, who provided excellent service.

Location

8.0

The hotel's location is superb, with easy access to KLCC and the Twin Towers, making it very convenient for sightseeing. I appreciated being in the heart of the city.

Dining

6.0

Breakfast had a good variety, but it felt minimal at times, especially the fruit selection. The breakfast staff made an effort despite being understaffed.

Facilities

5.0

The hotel offered essential facilities like room service and laundry. However, the pool area was outdated, and the spa prices seemed steep compared to the overall experience.

Clay

United States of America, December 2024

6.2/10

I had an overall pleasant stay at Hotel Maya. The location was perfect, just a short walk to the Petronas Towers, and the staff were friendly and accommodating. However, some aspects of the room could use attention, as I noticed some signs of aging and cleanliness issues. The breakfast was fantastic, offering a variety of delicious options.

Rooms

7.0

The room was large and spacious, but showed some signs of aging. It could have been cleaner, and there were some minor issues like dust in the ventilation and a weak flush in the bathroom.

Service

9.0

The staff were all incredibly helpful and responsive, going out of their way to ensure my needs were met. Sudina from the front of house deserves a special mention for making me feel welcomed, especially as a solo female traveler.

Location

8.0

The hotel is conveniently located within walking distance of the KLCC and other attractions. I loved that I could easily access the city center's various amenities.

Dining

8.0

Breakfast was a highlight, featuring both Malaysian and western options in a spacious and welcoming setting. Though I found dinner options to be a bit pricey, the quality was good.

Facilities

7.0

The hotel's facilities were decent, with a lovely heated outdoor pool that felt almost like a jacuzzi with its water jets. However, the need for room service and other common facilities like dry cleaning could be better represented.

William

United States of America, October 2024

6.6/10

I had a pleasant stay at Hotel Maya, highlighting its strategic location and spacious, clean rooms. However, my experience was marred by some noise issues and the absence of certain services like a spa or room service. Overall, it's a decent option for a budget-friendly stay near the city center.

Rooms

6.0

The Deluxe Room was spacious and tidy, though a bit dated. I appreciated the clean design and amenities. However, there were some noise issues from the lift and traffic outside.

Service

5.0

While some staff were polite, there were issues with responsiveness, particularly regarding reception service. I felt that more attention could have been given to my concerns during my stay.

Location

7.0

Hotel Maya is conveniently situated, making it easy to access popular spots like the Petronas Towers. However, my room view was blocked by the neighboring W Hotel, and I wished the hotel was clearer about these details.

Dining

8.0

The breakfast buffet was impressive, especially for vegetarians, with a lovely assortment of dishes. I particularly enjoyed the fresh fruits and the vegetarian options available.

Facilities

6.0

The hotel had decent facilities, including a pool, but I was disappointed by the lack of a spa or room service. The gym was small but serviceable for basic workouts.